Business Matters

Screen Shot 2014-09-09 at 2.55.15 PM

Must-Have Apps For Small Businesses

Running a small business is a massive undertaking and it can be overwhelming. However there are numerous apps out there that can make your tasks a lot easier. These apps will help you stay organized, communicate better and stay on top of your finances: Organization Evernote: Evernote is one of the best note-taking apps that we have seen….continue reading …

Carpet Cleaning Price Package

How to Display Prices on Your Business Website. Or Not.

Should a local business disclose its prices on its website? Start the debate: NO. Never give a price till you’ve had a chance to persuade a customer of the value of what you’re selling and that’s best done by moving the conversation along from your website to a phone call or other two-way communication. YES. Your customers…continue reading …

bad-customer-service-banner

The REAL Cost of Bad Customer Service [Infographic]

It’s all too easy to think of bad customer service as a series of isolated incidents. Sure, things can get a bit unpleasant when disgruntled customers threaten to take their business elsewhere, or when they decide to share their negative experience with their friends and family. But eventually, it all blows over and things return…continue reading …

small business tips

5 Expert Tips: What Your Small Business Should — and Shouldn’t — Be Doing

As a small business owner, you’ve likely received so much advice on running your business that it’s difficult to determine what’s worth following and what isn’t. If you have a bad case of Can’t See the Forest for the Trees, step back and get ready for a reality check. These small business experts shed some light on…continue reading …