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Back Office

Wouldn’t it be nice if you could stick to what you do best? Hate to break it to you, but someone’s got to run the business.

Articles for Back Office

Now Hiring! Comprehensive Hiring Advice for Your Local Business

Now Hiring! Comprehensive Hiring Advice for Your Local Business

For local business owners, hiring is a very personal...

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Don’t Let These Common Business Pitfalls Trip You Up

Don’t Let These Common Business Pitfalls Trip You Up

Have you ever walked into a business and been...

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3 Surefire Ways to Get Some Time Back Today

3 Surefire Ways to Get Some Time Back Today

You probably feel a certain amount of productivity when...

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An Expert’s Guide to Smart Business Gift Giving

An Expert’s Guide to Smart Business Gift Giving

Gifting important clients or vendors, always a fine line...

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Must-Have Mobile Apps For Small Businesses

Must-Have Mobile Apps For Small Businesses

Running a small business is a massive undertaking and...

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5 Big Asks for Your Customers

5 Big Asks for Your Customers

Face-to-face, on the phone or online, every contact with...

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You Need a Site That’s Right for Mobile [Video]

You Need a Site That’s Right for Mobile [Video]

Websites have to be “adaptive and responsive” to mobile...

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Up Your Marketing Game at Our Denver Seminar, October 5

Up Your Marketing Game at Our Denver Seminar, October 5

  The Dex Media Marketing Success Seminar is coming to Denver,...

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Got Data? How to Clean Up and Organize a Customer List

Got Data? How to Clean Up and Organize a Customer List

Is this you?  Got one list of customers in...

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6 Questions to Ask Your Website Manager

6 Questions to Ask Your Website Manager

Your website is the ‘hub’ of all marketing channels,...

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The 6 Powerful Weapons of Influence [Infographic]

The 6 Powerful Weapons of Influence [Infographic]

If you haven’t read Prof. Robert Cialdini’s classic 1984 book Influence:...

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The Most Profitable Small Businesses of the Year

The Most Profitable Small Businesses of the Year

It’s a good year for accountants and real estate...

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Millennials Winding Road to Purchase [Map]

Millennials Winding Road to Purchase [Map]

Every purchase is a winding road for Millennials, according to...

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Should the Boss Tweet and Post? [Infographic]

Should the Boss Tweet and Post? [Infographic]

Yes, your company should have social media accounts —...

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The Importance of Saying Thank You

The Importance of Saying Thank You

Recently, I ordered a running armband. It arrived —...

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Your Loyal Customers, Endangered Species

Your Loyal Customers, Endangered Species

Forget customer loyalty, writes consultant Richard R. Shapiro in...

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Helping Employees Take Ownership of Customer Service

Helping Employees Take Ownership of Customer Service

What does it mean to take ownership of customer...

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4 Tips to Create Funny, Shareable Content [Video]

4 Tips to Create Funny, Shareable Content [Video]

Funny stuff gets shared on social media and email...

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In Troubled Times, How Should Business Respond?

In Troubled Times, How Should Business Respond?

Troubled times re-focus all of us on the value...

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Co-op Advertising: Money on the Table

Co-op Advertising: Money on the Table

National brands may pay 50% to 100% of your...

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The Most Small Businesses for Sale in 7 Years, Driven by Retirement

The Most Small Businesses for Sale in 7 Years, Driven by Retirement

There’s good news for small business owners interested in...

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