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Back Office

Wouldn’t it be nice if you could stick to what you do best? Hate to break it to you, but someone’s got to run the business.

Articles for Back Office

Grow Your Local Business – Achieving Success as an Entrepreneur

Grow Your Local Business – Achieving Success as an Entrepreneur

As a local business owner and entrepreneur, you’ve hopefully realized your company’s success isn’t based on achieving every single goal you set...

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6 Bits of Business Advice You Can Steal from Successful CEOs

6 Bits of Business Advice You Can Steal from Successful CEOs

Social media is calling it “Motivation Monday,” and we want in on the action. So we scoured the web...

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5 Ways Retail Changes in the Spring – Seasonal Small Biz Tips

5 Ways Retail Changes in the Spring – Seasonal Small Biz Tips

Local businesses have been shaking off the snow, cleaning their gutters and updating their inventory and displays to prepare...

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What will your customers do with that tax refund?

What will your customers do with that tax refund?

Small business owners know April well (March if you’re a Partnership or S-Corporation), and you know it as tax...

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Now Hiring! Comprehensive Hiring Advice for Your Local Business

Now Hiring! Comprehensive Hiring Advice for Your Local Business

For local business owners, hiring is a very personal and often daunting thought. Your business is everything to you,...

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Don’t Let These Common Business Pitfalls Trip You Up

Don’t Let These Common Business Pitfalls Trip You Up

Have you ever walked into a business and been really confused or overwhelmed? Maybe it was an overzealous business...

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3 Surefire Ways to Get Some Time Back Today

3 Surefire Ways to Get Some Time Back Today

You probably feel a certain amount of productivity when you stay busy throughout the day. You’re jumping from task...

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An Expert’s Guide to Smart Business Gift Giving

An Expert’s Guide to Smart Business Gift Giving

Gifting important clients or vendors, always a fine line to walk. You don’t want to insult them by going...

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Must-Have Mobile Apps For Small Businesses

Must-Have Mobile Apps For Small Businesses

Running a small business is a massive undertaking and it can be overwhelming. However, there are numerous mobile apps...

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5 Big Asks for Your Customers

5 Big Asks for Your Customers

Face-to-face, on the phone or online, every contact with a customer is an opportunity to deepen the relationship, and...

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You Need a Site That’s Right for Mobile [Video]

You Need a Site That’s Right for Mobile [Video]

Websites have to be “adaptive and responsive” to mobile phones today or risk ending up in the cellar for...

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Up Your Marketing Game at Our Denver Seminar, October 5

Up Your Marketing Game at Our Denver Seminar, October 5

  The Dex Media Marketing Success Seminar is coming to Denver, October 5th. We’ve helped thousands of small businesses increase their...

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Got Data? How to Clean Up and Organize a Customer List

Got Data? How to Clean Up and Organize a Customer List

Is this you?  Got one list of customers in your email system.  One list in your point-of-sale system. One...

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6 Questions to Ask Your Website Manager

6 Questions to Ask Your Website Manager

Your website is the ‘hub’ of all marketing channels, campaigns or activities. If it goes down, or isn’t up...

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The 6 Powerful Weapons of Influence [Infographic]

The 6 Powerful Weapons of Influence [Infographic]

If you haven’t read Prof. Robert Cialdini’s classic 1984 book Influence: The Psychology of Persuasion, but you have visited a used...

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The Most Profitable Small Businesses of the Year

The Most Profitable Small Businesses of the Year

It’s a good year for accountants and real estate agents, says Sageworks, an information company that collects the financials...

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Millennials Winding Road to Purchase [Map]

Millennials Winding Road to Purchase [Map]

Every purchase is a winding road for Millennials, according to this research by Alliance Data, the card services and marketing...

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Should the Boss Tweet and Post? [Infographic]

Should the Boss Tweet and Post? [Infographic]

Yes, your company should have social media accounts — but should you also be on social media in your...

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The Importance of Saying Thank You

The Importance of Saying Thank You

Recently, I ordered a running armband. It arrived — with a thank you note for my purchase. It was...

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Your Loyal Customers, Endangered Species

Your Loyal Customers, Endangered Species

Forget customer loyalty, writes consultant Richard R. Shapiro in a new book The Endangered Customer: 8 Steps to Guarantee...

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Helping Employees Take Ownership of Customer Service

Helping Employees Take Ownership of Customer Service

What does it mean to take ownership of customer service? According to Teri Yanovitch, a former trainer for Disney...

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