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If you need assistance, your first choice should be to contact the appropriate service provider by selecting the corresponding call option on the Dex Media HR Helpline at 1-866-847-1300, option #3.
Retirees who need further assistance should send an email to: firstname.lastname@example.org.
Important Note: If you received a letter describing changes to your retiree medical, dental, vision, life insurance, and Medicare Part B premium reimbursement benefits, please contact the Dex Media Benefits Service Center at (888) 385-3028 for any questions you may have.
Health and Welfare
Healthcare benefits (medical, dental, vision, prescription drugs, COBRA), life and AD&D, beneficiaries information and more.
401(k) Savings Plan, Pension Plan and Equity-Based Awards
View account information (including Dex Media Ownership Awards and Long Term Incentive plans), change 401(k) investment options and more.
View your paystubs. Use the same username and password you used as an active employee. As a reminder, your username is the first initial of your first name, your last name, and the last 4 digits of your Social Security Number (SSN). For example: Elizabeth Smith would be ESmithXXXX (the Xs being the last 4 digits of her SSN).
View your W2 forms from 2008 to present.
Verizon Equity-Based Programs
All Verizon equity-based programs, including stock options, restricted stock units (RSUs) and performance stock units (PSUs), will remain in existing Fidelity Investments accounts.