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Digital Conduct Standards

Updated March 1, 2014.

This policy is a reflection of Dex One Service, Inc.’s (“Dex One”) and SuperMedia Inc.’s (“SuperMedia”), and any company that is directly or indirectly controlled by, or under common control with Dex One or SuperMedia (collectively, “Dex Media or the Company”) efforts to build, maintain, and promote a quality product for our advertisers and their prospective customers. The following rules govern your conduct when using Dex Media™ websites or services (collectively, the “Websites and Services”). These rules supplement the Terms of Use and any violation of these rules constitutes a breach of the Terms of Use. If you do not agree to follow these rules, do not enter or use the Websites or Services. We may from time-to-time revise the Digital Conduct Standards and the date of last revision will be available at the top of this page, so please be sure to check back periodically.

You agree that you will not email, post, send, or otherwise contribute to or make available on the Websites or Services any content that:

  • Is unlawful, harmful, threatening, tortuous, defamatory, libelous, abusive, disparaging, pedophilic, pornographic, obscene, invasive of another’s privacy, hateful, or malicious
  • Contains hate propaganda or promotes discrimination or violence against any people on account of their race, national origin, religion, age, gender, disability, or sexual orientation
  • Involves the transmission of “junk mail,” “chain letters,” or an unsolicited mass mailing (“spamming”)
  • Promotes information that you know is false or misleading
  • Promotes illegal conduct
  • Is or promotes an illegal or unauthorized copy of another person’s copyrighted work or provides information to circumvent access control technologies
  • Infringes any patent, copyright, trademark, service mark, trade secret, or other proprietary right of any other party
  • Provides material that exploits people under the age of 18 in a sexual or violent manner or solicits personal information from anyone under 18
  • Provides instructional information about illegal activities such as making or buying illegal weapons or providing or creating computer viruses
  • Contains a software virus or any other code files or programs that are designed to or have the ability to interrupt, destroy, compromise, or otherwise limit the functionality of any computer software or hardware or telecommunications equipment, whether owned by Dex Media or any other party
  • Does not comply with our Ratings and Review Policies
  • May be harmful to minors
  • Solicits or collects passwords or personal identifying information from other users for unauthorized or unlawful purposes
  • Otherwise violates any local, state, national, or other applicable law or regulation

In addition, you may not, in connection with your use of the Websites and Services:

  • Impersonate any person or entity, including a Dex Media officer or employee, or falsely misrepresent your affiliation with any other person or entity
  • Forge headers or otherwise manipulate identifiers for the purpose of disguising the origin of any content posted or transmitted through or on the Websites or Services
  • Interfere with or disrupt any Dex Media server or network resource
  • Stalk or harass any person
  • Collect or harvest from the Websites or Services the names of or information associated with other users

If you discover any violation of this Digital Conduct Standard, please notify us at the following addresses:

If you purchased a Dex One product, please email ClientCareEmail@Dexone.com.

If you purchased a Supermedia product and reside in the Northeast United States, please email EastClientCare@Supermedia.com.

If you purchased a Supermedia product and reside in any other area of the country, please email
WestClientCare@Supermedia.com
.