Secure Client Portal

Spend less time managing customers by empowering them with a secure client portal.

A user-friendly client portal gives customers the power to manage their services and requests so they can access everything they need without having access to you 24/7.

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Personal Profiles

Decrease back and forths and increase self-service with a secure client portal.

  • Give clients access to a secure client portal to log in using a unique username and password.
  • Empower customers to make payments, schedule or re-schedule appointments, and do more without having to reach out to you directly.
  • Make it easy for customers to send you messages directly from their client portal.

Impress Clients

Create a client experience that leads to more clicks and better communication.

  • Customize an intuitive client portal that puts everything customers need in one centralized place.
  • Create easy, one-click action buttons so customers can call, pay, schedule and send an email, in an instant.
  • Make it easy for customers to upload paperwork, send files, get directions to your location(s) and more without pulling you away from your work.

Unmatched, unlimited, 24/7 support*

  • Phone
  • Email
  • Chat
  • Online Community

*Applies to all paid products. A mandatory $9 per month service & support fee will be added to any account that includes Thryv Business Center and/or Thryv Marketing Center as of September 1, 2023.

Secure Client Portals FAQs

Questions about client portal? We’ve got answers.

Can I customize what actions my clients see or take within their Client Portal?

Yes. You can easily customize what your client sees when they log in to their secure portal by choosing select action buttons  (like book, call or pay) or by creating custom action buttons.

What does my client see when they log in to their Client Portal?

When clients log in to their Client Portal, they will be able to take action and easily connect with your business, including:

  • Booking a service or appointment
  • Sharing a document, photo or file
  • Making a payment
  • Access prior interaction and history with that business

Can I invite my clients to use or log in to their Client Portal?

Yes, to invite clients to log in to the portal via a direct email link, follow these simple steps:

  1. Find the customer’s Client Card
  2. Select ‘More’ 
  3. Select ‘Invite via Email’ and add their email address

See more FAQs