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Your Business Needs to Use Social Media for Customer Service

Social media allows customers to voice their opinions, both positive and negative regarding their experience with your business, and they expect engagement. “By 2014, organizations that refuse to communicate with customers by social media will face the same level of wrath from customers as those that ignore today’s basic expectation that they will respond to emails…continue reading …

Evolution of SEO

20 Years of Search and SEO [Infographic]

In 1994, WebCrawler was launched, and the world of search got real. It was the first time that users could search for specific words using crawlers and tap the information resources on the world wide web. Google entered the internet search scene in 1998, processing about 10,000 queries per day. By 2012 that number had…continue reading …

Six Facebook, Twitter and Pinterest Posting Tips for Small Business

Content Marketing Explained

Local Search Marketing 101, Part 2 In Part 1 of the Local Search Marketing 101 series, we discussed the various phases that customers go through in the purchasing process. In this followup article, we are going to discuss your Content Marketing strategy and how your content marketing efforts can help you stand out to potential customers…continue reading …