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Champions of Change Honored at White House

Eleven veteran and veteran spouse entrepreneurs were honored on August 27, 2014 at the White House as “Champions of Change.” The group was honored for what SBA.gov described as “extraordinary” achievements made by men and women considered to be champions. These individuals are community leaders and individuals who help inspire veterans and who also return…continue reading …

Internet Marketing Well Represented on the Inc. 5000

Led by Showroom Logic, Internet marketing firms were broadly represented on this years Inc. magazine list of the 5,000 fastest growing American companies. According to marketer and guest writer Larry Kim, who detailed Internet marketing representation on the Inc. 5000 list in an Aug. 27 Marketingland.com post, Miami-based Showroom Logic, whose search engine marketing (SEM)…continue reading …

Don’t Be Sorry When Talking to Customers

A newly released study by the customer service company Zendesk shows that words can hurt. The survey reviewed information related to customer service and support operations from among 25,000 organizations and their clientele and found that the more frequently “sorry,” “please,” and “thank-you” peppered the response vocabulary of customer service agents, the angrier and more…continue reading …